課文:

Speak up

Speak loudly and clearly enough that people don’t have to strain to hear you. If you don’t know what to say, ask questions. Most people enjoy talking about themselves.

Listening is just as important as talking. When people are talking, pay attention to what they’re saying rather than planning what you’ll say next. And if you’re not sure what they mean, ask!

Speak up:大聲說、不顧忌地道出
strain:使勁、盡全力、拉、扯、壓力

Value people

Most importantly, show people you care. Your concern for them will be evident if smile and listen carefully.

Respect other people’s time, too. Don’t keep them waiting because you arrive late or keep using your cellphone instead of talking to them.

Everyone you meet, whether they’re a businessperson, a receptionist or a bus driver, is important. So make eye contact, smile and greet them. They’ll appreciate it – and others may be watching.

And remember, you are important, too. You probably want people to like you, but their opinions don’t define who you are. You are unique and have a lot to offer, so don’t be afraid to show it.

value:尊重
concern:關於、關心的事、重要的事
evident:明顯的、顯而易見的
whether … or …:不管是…或是…
receptionist:接待員
appreciate:欣賞、賞識、感激
define:解釋、給…下定義
unique:獨特的、獨一無二的


文法:
… enough that … don’t have to … to …(只要做好…別人就不需要…)

特別補充:
evidence
:證據
receive:接待
reception:接待
uni-:獨特
wander:漫遊、閒逛、離題

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