Let’s assume you’re a business manager. Surely you’d view your own time as precious. But what about your employees’ work time? Are you aware of how much time they spend checking email or attending meetings? According to consultant Michael Mankins, as much as 15 percent of a company’s time can be spent – or wasted – in meetings.
Until recently, most companies have lacked a clear understanding of how employees are allocating their time. That has allowed “time thieves,” such as unnecessary conference calls and poorly run meetings, to steal precious work hours.
Thanks to a new field called people analytics, companies finally have the tools to track their employees’ use of time more closely. To look internally managers can use the sophisticated programs they already use to analyze their customers. For example, a company could use applications developed by VoloMetrix to track workers’ email logs and corporate calendars. They could then clearly see connections between employees, departments and clients, and see how often time spent on tasks led to company profits.
thanks to：由於（= because of）
Although people analytics can be a helpful tool for revealing time wasters, it can intrude on worker privacy. So leaders must develop a balanced approach when using this new tool.
intrude on：打擾…（= intrude into）
Surely … would view … as …（…當然會認為…很…）
give back：歸還（= return）